OFMS is a web-based hosted application that enables Orange Fox Electrical to manage their electrical contractor business; providing a complete bespoke back office system designed and developed to meet their precise working model and practises. They are able to manage their clients and their client's properties. They can then track work requests from the initial phone/text/email conversation through to creating/approving estimates, assigning engineers to do the work and scheduling in appointments, right the way through to entering accountancy information at the completion of the work. A built-in task system allows setting reminders for yourself and other users which can be configured to send out reminder texts and emails.
The process was made up of a number of steps as listed below:
- Identifying requirements
- Wireframing and UX design
- Database design and data object creation
- XHTML/CSS/Javascript front-end
- Cross-browser testing
- C# ASP .NET back-end
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